We have received reports where Whitney webfont load intermittently on sites (mostly CMS sites). Upon further investigation, it seems to limit to following condition:
- Use @import to request Whitney webfont
- @import is loaded through HTML source (not through CSS file) (i.e. when logged in to CMS using custom CSS)
- Chrome browsers only
While we can’t identify what causes the problem, whether it’s changes to Cloud Typography service, browsers, servers, etc., we do have a workaround to avoid the problem. We worked with CTLT team to create a plugin on adding Whitney font directly to HTML <head>. By loading the Whitney CSS request to HTML head, it will avoid the first two conditions mentioned above, it is also the recommended way of requesting Whitney webfont by Cloud Typography.
- Enable UBC CLF Whitney webfont plugin in UBC CMS dashboard
- Remove @import Whitney reference